Site Operations and Logistics Assistant / Associate

About this role

We are looking for a detail-oriented and proactive Site Operations and Logistics Assistant / Associate to support the day-to-day operations of our facility. This role is ideal for someone who enjoys variety, works well across teams, and is comfortable in a hands-on, on-site environment. The successful candidate will work closely with ground staff, pickup teams, the accounts team, and the clientele team to ensure smooth operations across the facility. Key Responsibilities:1. Site Operations and Supervision : Assist with the management of site operations, including setting priorities and targets, assigning tasks, and supervising ground staff. Maintain a proper health and safety environment in the workplace and report any incidents or injuries. Organize and attend ground team meetings as required. Support conflict resolution and smooth communication between team members. Assist in preparing periodic operations reports. 2. Logistic Support: Assist in scheduling daily client pick-ups and preparing pickup sheets. Support client communication via phone, social media, email, and in-person to address basic needs and queries. Help coordinate between site personnel, operations, and pickup teams for smooth communication flow. Assist in organizing periodic training sessions for the pickup staff. Prepare monthly reports on trips, attendance, and distances covered by pickup teams and vehicles. Support account management tasks, including tracking payments and coordinating with the accounts team for settlements. 3. Inventory and Product Management: Maintain an inventory of all incoming scrap from various sources. Cross-check waste volume stated in PR receipts filled by Doko Agents. Maintain regular inventory for all sellable products, including second-hand items. Add and update products on platforms such as Hamrobazar. Process and respond to orders and client inquiries through online platforms. 4. Others: Maintain record of all scrap sales and purchases. Support on-site shredding activities with required resources and maintain machine and shredding logs/photos when required. Assist in preparing basic waste impact and shredding reports with supporting photos and videos. Coordinate with the Partnerships team during facility tours.

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